Privacy Policy

Privacy at a Glance

The cards below summarise the core principles of how ak443 handles your data. They are a summary only — please read the full policy for complete details.

1Introduction

ak443 ("the Platform", "we", "us", "our") operates the online gaming website accessible at ak443.app. We are committed to protecting the personal data of all players registered on the Platform and all visitors to ak443.app. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By registering an account or continuing to use ak443.app, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2Information We Collect

ak443 collects personal data in three principal ways: information you provide directly when registering or using the Platform, information generated automatically through your use of the Platform, and information received from third-party service providers.

Information You Provide Directly

• Full legal name and date of birth — required at registration for age verification and KYC compliance.
• Bangladeshi mobile phone number — used as your primary account identifier and for OTP verification.
• Email address — optional at registration but required to receive account notifications and statements.
• Government-issued identity documents submitted during KYC verification — National ID, passport or driving licence.
• Proof of address documentation submitted during enhanced due diligence checks — utility bills or bank statements.

Information Generated Automatically

• Device information: device type, operating system, browser type and version, and device identifiers.
• Network information: IP address, approximate city-level geographic location derived from your IP address, and internet service provider.
• Session and gameplay logs: pages visited, games played, bets placed, round outcomes, session duration and navigation patterns.
• Transaction records: deposit and withdrawal amounts, payment methods used, timestamps and reference numbers.

Information Received from Third Parties

• Payment verification data from mobile banking partners (bKash, Nagad, Rocket, Upay) confirming transaction status — we do not receive your full account numbers or PINs from these providers.
• Identity verification results from KYC service providers engaged by ak443 to verify the authenticity of documents you submit.
• Fraud and risk data from third-party fraud prevention services, used solely to protect the integrity of the Platform and the security of all players.

3How We Use Your Information

The following table sets out the primary purposes for which ak443 uses your personal data, together with the legal basis for each use.

4Legal Basis for Processing

ak443 processes your personal data only where it has a lawful basis to do so. The four legal bases on which ak443 relies are as follows:

• Performance of contract: processing is necessary to provide the gaming service you requested when registering — including processing your deposits, activating your account balance and delivering games.
• Legal obligation: processing is required to comply with applicable laws, including anti-money laundering obligations, age verification requirements and financial record-keeping requirements.
• Legitimate interests: processing is necessary for the legitimate interests of ak443 or a third party, provided those interests are not overridden by your rights. This includes fraud prevention, security monitoring and improving the Platform.
• Consent: for optional activities such as sending promotional offers and marketing communications about ak443 games, bonuses and events. You may withdraw consent at any time by contacting [email protected].

5Sharing Your Information

ak443 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

Categories of Recipients

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard and bank partners): shared solely to process your deposit and withdrawal transactions. These providers are contractually bound to use your data only for payment processing.
• KYC and identity verification providers: shared to complete your identity and age verification in compliance with our legal obligations. These providers process only the specific documents required for verification.
• Fraud prevention and security service providers: shared to detect, prevent and investigate fraudulent activity, money laundering and other prohibited conduct on the Platform.
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming): limited session and gameplay data is shared to deliver their games on the Platform and to resolve game disputes or technical issues.
• Law enforcement and regulatory authorities: where ak443 is legally required to disclose personal data in response to a court order, regulatory investigation or other lawful demand, we will comply. Where permitted by law, we will notify you before disclosing your data.

6Payment Data and Financial Information

When you make a deposit or request a withdrawal on ak443, your payment details are transmitted directly to our payment service providers using encrypted connections. ak443 does not store your full bKash or Nagad account number, your mobile banking PIN, or your full Visa or Mastercard card number on our servers.

ak443 retains the following payment-related data for transaction records, dispute resolution and anti-money laundering compliance:

• Transaction reference numbers, amounts in BDT, timestamps and the payment method used (e.g. bKash, Nagad, bank transfer).
• The last four digits of a card number where Visa or Mastercard is used — sufficient for reconciliation but insufficient for re-use in a transaction.
• The name registered on your payment account, as returned by the payment provider for verification purposes.

7Cookies and Tracking Technologies

ak443 uses cookies and similar tracking technologies to operate the Platform, maintain your session and improve your experience. A cookie is a small text file stored on your device when you visit ak443.app. The following categories of cookies are in use:

Cookie Categories

• Strictly necessary cookies: required for the Platform to function. These include session authentication cookies, security tokens and load-balancing cookies. They cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: collect anonymous data about how players navigate the Platform — pages visited, features used, error pages encountered. This aggregated data is used only to improve the Platform and does not identify you personally.
• Functional cookies: remember your preferences within the Platform such as language setting, display preferences and last-used payment method. These improve convenience but are not strictly necessary.
• Security cookies: detect and prevent fraudulent activity, bot traffic and account takeover attempts. These are a core component of our platform security infrastructure.

You can control and delete cookies through your browser settings. Disabling all cookies may affect Platform functionality. Strictly necessary and security cookies cannot be opted out of without logging out of your session entirely.

8Data Retention

ak443 retains your personal data only for as long as necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law. The following retention schedules apply:

• Account data (name, date of birth, contact details, identity documents): retained for the duration of your account and for 5 years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: retained for 7 years from the date of the transaction, in accordance with financial record-keeping obligations.
• Session logs and gameplay data: retained for 24 months from the date of the relevant session, after which they are anonymised or deleted.

9Data Security

ak443 implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmissions between your device and ak443 servers, ensuring login credentials, payment details and personal data are never transmitted in plain text.
• Encrypted storage of sensitive personal data at rest, including identity documents and financial records, using industry-standard encryption protocols.
• Role-based access controls limiting access to personal data to only those ak443 staff and contractors who require it to perform their specific job functions.
• Regular security audits and penetration testing of the Platform's infrastructure, conducted by independent security professionals to identify and address vulnerabilities.

10Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data ak443 holds about you. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". ak443 will respond within 30 days of receiving a valid request.

• Right of access: request a copy of all personal data ak443 holds about you, including the categories held, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to rectification: request correction of any personal data that is inaccurate, outdated or incomplete.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes collected, where you have withdrawn consent, or where it has been processed unlawfully. This right is subject to our legal obligations to retain certain data for specified periods.
• Right to restriction: request that ak443 restricts processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to data portability: request a copy of personal data you have provided to ak443 in a structured, machine-readable format, where processing is based on consent or contract and carried out by automated means.
• Right to object: object to processing of your personal data based on legitimate interests, including profiling for direct marketing. If you object to direct marketing, ak443 will cease that processing immediately.

To exercise any of the above rights, email [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. ak443 will acknowledge your request within 5 business days and provide a full response within 30 calendar days.

11Children's Privacy

ak443 is strictly for adults aged 21 and above. We do not knowingly collect, process or store personal data from individuals under 21 years of age. Our registration process includes mandatory date-of-birth collection and age verification checks to prevent underage access.

If a parent or guardian becomes aware that their child under 21 has registered on ak443 or submitted personal data to us, they should contact [email protected] immediately. Upon confirmation, ak443 will close the account, delete all associated personal data and reverse any transactions made using that account.

12Third-Party Services

The Platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt and Microgaming. When you access a game delivered by a third-party provider, that provider may collect certain technical data directly in order to deliver the game. These providers operate under their own privacy policies. All providers engaged by ak443 are required to process player data in accordance with data processing agreements that restrict their use of your data to game delivery and dispute resolution purposes only.

13International Data Transfers

ak443 primarily serves players in Bangladesh. Some third-party service providers, including game content providers and KYC verification services, may process your data on servers located outside Bangladesh. Where such international transfers occur, ak443 ensures that appropriate safeguards are in place, including contractual data processing agreements that impose equivalent data protection standards.

ak443 does not transfer your personal data to any jurisdiction without implementing appropriate contractual protections. For more information about the specific safeguards applicable to international transfers of your data, contact [email protected].

14Changes to This Privacy Policy

ak443 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or the services we offer. The date of the most recent revision is displayed at the top of this page. Where we make a material change, we will notify registered players via their registered mobile number or email address, or via a prominent notice on the Platform, at least 7 days before the change takes effect.

Your continued use of ak443.app after the effective date of any revision constitutes your acceptance of the revised policy. If you do not agree with any change, you should stop using the Platform and may close your account by contacting [email protected].

15Contact and Data Requests

For all privacy-related enquiries, data rights requests or concerns about how ak443 handles your personal data, please contact our support team. We aim to acknowledge all privacy enquiries within 5 business days and resolve them fully within 30 calendar days.

When contacting us about a data rights request, please include your full name, registered mobile number and a clear description of the right you wish to exercise or the concern you wish to raise. This helps us locate your records promptly and respond efficiently.